About Us
At breanaamoore.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help with our refund and return policy.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required to complete your return.
You have 7 days from the date of delivery to initiate a return.
Certain items cannot be returned, including perishable goods, custom-made products, and personal care items. Gift cards are also non-returnable.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [Number of Days] days.
Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts not due to our error.
We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Contact Information] to arrange the exchange process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you haven’t received a refund yet, please check your bank account again and contact your credit card company or bank. There is often some processing time before a refund is posted. If you’ve done all of this and still have not received your refund, please contact us at [Your Contact Information].
If you have any questions about our refund policy, please contact us:
